Job Details

Award winning and innovative Aged Care Provider, including recipient of Xref's "Best Workplace Award 2023" and "Engage Change Champion Award 2023"Rewarding and fulfilling opportunity to join a cohesive and committed teamFull time, permanent positionInnovative organisation that encourages professional growthStaff rewards and recognition including daily mealsMontefiore has an exceptional opportunity for a candidate wanting to make a real difference to the lives of ageing members of our community.This permanent fulltime position leads the Residential Admissions team and is responsible for managing and leading the occupancy and admissions functions for the Residential Care business across all three Montefiore Residential facilities.Reporting to the General Manager Client Experience, this critical role will see you:Ensuring the Customer Journey is at all times meaningful, professional and positive for all stakeholdersActively partnering and collaborating with clinical and allied health teams to achieve optimal placement outcomes for residentsDelivering high quality, proactive customer service Managing consumer and representative’s expectations and experiences through admissionsWe are seeking a professional with excellent presentation, communication and customer service skills ideally gained through experience in the Aged Care industry, though this is not essential. Experience with managing staff and utilising Salesforce or another CRM would be ideal.About Us:Montefiore is an award-winning, Sydney-based aged care provider, with a proud 130-year history as a non-profit organisation founded on Jewish values. We support older members of the community to live with choice, dignity and wellbeing through trusted residential care, flexible home care and luxury retirement living. What we offer:We offer a competitive remuneration package that includes NFP salary packaging, generous leave entitlements and a highly supportive workplace culture with a genuine passion for continuous improvement and excellence.  For more information about Montefiore, including the diverse quality services that we offer, please visit: www.montefiore.org.au For a confidential discussion, please contact Loren Woolf, Senior Talent Acquisition Advisor on 02 8345 9158Applications close: 7 August 2024Please note that applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. As such, the closing date is subject to change without notice. 115000 AUD Randwick 2031