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Award winning and innovative Aged Care Provider, including recipient of Xref's "Best Workplace Award 2026 and 2023" and "Engage Change Champion Award 2023" and the winner of the Clinical Education Program Future of Aging Award 2024Not-for-profit Organisation with a longstanding history of excellenceGenerous leave entitlements (including 5 weeks of annual leave and 12 ADOs per annum)Inclusive workplace culture that empowers staff and promotes developmentExciting role reporting into the Chief Information OfficerOnsite Montefiore’s ICT department is expanding and is currently recruiting to the position of ICT Program Manager. Reporting to the CIO, you will lead the delivery of ICT programs that enhance business capability, infrastructure resilience, cyber security and service continuity, while ensuring all initiatives directly support the delivery of safe, compliant and high‑quality aged care services. The role will lead a team that will support the embedding of sustainable service management outcomes aligned to ITIL best practice and drives measurable improvements in processes and technology through the application of Lean and Six Sigma principles.Specifically, you will lead and shape the delivery of complex ICT programs across infrastructure and cyber security, underpinned by strong PRINCE2‑aligned governance and controls. It manages risk, budgets, dependencies and benefits realisation, contributes to ICT investment prioritisation, and delivers enterprise initiatives across cloud, networks, identity and resilience. The position requires hands‑on analysis and solution design, including uplift of business continuity and disaster recovery capabilities, and strong engagement with executives, clinical leaders and vendors to translate technical risk into clear, actionable outcomes.Essential Criteria:Bachelor’s or Master’s degree in computing/computer scienceDemonstrated experience delivering complex ICT programs with a strong infrastructure and cyber security focusHands‑on experience in business and technical analysis, including requirements definition and process improvementPrevious experience managing and leading a technical teamStrong knowledge of: ICT infrastructure (cloud, hybrid, networks, EUC)Cyber security, risk management, and operational resilienceICT service management principlesPRINCE2 Practitioner/ Six Sigma (Green or Black Belt) or equivalentITIL Foundation (v3 or v4) or strong ITIL‑based service management experienceDesirable criteria: ADKAR methodology Experience working in Not‑for‑Profit, Aged Care, Health or Human Services environments Along with the essential criteria above, you will demonstrate effective communication and presentation skills and will enjoy engaging with stakeholders and vendors at all levels of the organisation. You will be a strategic problem‑solver with a positive and collaborative approach, committed to always ensuring seamless alignment between ICT services and care delivery. About us:Montefiore is an award-winning, Sydney-based aged care provider, with a proud 135-year history as a non-profit organisation founded on Jewish values. We support older members of the community to live with choice, dignity and wellbeing through trusted residential care, flexible home care and luxury retirement living. What we offer:We offer a competitive remuneration package that includes NFP salary packaging, generous leave entitlements and a highly supportive workplace culture with a genuine passion for continuous improvement and excellence.To find out more about what we do and to apply online, please visit our website: https://www.montefiore.org.au   Please note that applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. As such, the closing date is subject to change without notice.Due to the high volume of applications, only shortlisted candidates will be contacted. 150000 AUD Sydney 2000

ICT Program Manager

  • Award winning and innovative Aged Care Provider, including recipient of Xref's "Best Workplace Award 2026 and 2023" and "Engage Change Champion Award 2023" and the winner of the Clinical Education Program Future of Aging Award 2024
  • Not-for-profit Organisation with a longstanding history of excellence
  • Generous leave entitlements (including 5 weeks of annual leave and 12 ADOs per annum)
  • Inclusive workplace culture that empowers staff and promotes development
  • Exciting role reporting into the Chief Information Officer
  • Onsite

Montefiore’s ICT department is expanding and is currently recruiting to the position of ICT Program Manager.

Reporting to the CIO, you will lead the delivery of ICT programs that enhance business capability, infrastructure resilience, cyber security and service continuity, while ensuring all initiatives directly support the delivery of safe, compliant and high‑quality aged care services. The role will lead a team that will support the embedding of sustainable service management outcomes aligned to ITIL best practice and drives measurable improvements in processes and technology through the application of Lean and Six Sigma principles.

Specifically, you will lead and shape the delivery of complex ICT programs across infrastructure and cyber security, underpinned by strong PRINCE2‑aligned governance and controls. It manages risk, budgets, dependencies and benefits realisation, contributes to ICT investment prioritisation, and delivers enterprise initiatives across cloud, networks, identity and resilience. The position requires hands‑on analysis and solution design, including uplift of business continuity and disaster recovery capabilities, and strong engagement with executives, clinical leaders and vendors to translate technical risk into clear, actionable outcomes.

Essential Criteria:

  • Bachelor’s or Master’s degree in computing/computer science
  • Demonstrated experience delivering complex ICT programs with a strong infrastructure and cyber security focus
  • Hands‑on experience in business and technical analysis, including requirements definition and process improvement
  • Previous experience managing and leading a technical team
  • Strong knowledge of:
    • ICT infrastructure (cloud, hybrid, networks, EUC)
    • Cyber security, risk management, and operational resilience
    • ICT service management principles
  • PRINCE2 Practitioner/ Six Sigma (Green or Black Belt) or equivalent
  • ITIL Foundation (v3 or v4) or strong ITIL‑based service management experience

Desirable criteria: 

  • ADKAR methodology 
  • Experience working in Not‑for‑Profit, Aged Care, Health or Human Services environments

 Along with the essential criteria above, you will demonstrate effective communication and presentation skills and will enjoy engaging with stakeholders and vendors at all levels of the organisation. You will be a strategic problem‑solver with a positive and collaborative approach, committed to always ensuring seamless alignment between ICT services and care delivery.

About us:

Montefiore is an award-winning, Sydney-based aged care provider, with a proud 135-year history as a non-profit organisation founded on Jewish values. We support older members of the community to live with choice, dignity and wellbeing through trusted residential care, flexible home care and luxury retirement living. 

What we offer:

We offer a competitive remuneration package that includes NFP salary packaging, generous leave entitlements and a highly supportive workplace culture with a genuine passion for continuous improvement and excellence.

To find out more about what we do and to apply online, please visit our website: https://www.montefiore.org.au   

Please note that applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. As such, the closing date is subject to change without notice.

Due to the high volume of applications, only shortlisted candidates will be contacted.