Vision and philosophy

We understand everyone has different needs, which is why we are committed to delivering care as individual as you are.

We believe that quality care should be personalised and accessible to all who need it. Whether you’re living at one of our Residential Care campuses or in your own home with additional support, we are committed to helping you live a fulfilled life with the freedom to choose.

Vision & mission

Our vision is to be the leader in the field of aged care. To develop, implement and promote best practice in all aspects of aged care by continuously reviewing and improving services. Our mission is to enhance the quality of life of older people, by providing an exceptional standard of service and care, embracing the richness of Jewish religion, culture and tradition.

The Montefiore Experience

The Montefiore Experience & consumer-directed care

The Montefiore Experience (ME) is our commitment to delivering the best possible care, by empowering individuals to live with choice, dignity and wellbeing. We take this approach to consumer-directed care for people at all stages of ageing, supporting your independence by providing choice in personal and clinical care, activities and social support.


More than just a philosophy, we use ME to inform our practical framework, accreditation and staff training processes that ensure we meet the high standards we set for Montefiore and everyone who works here.


When you see the ME symbol above around our Residential Care campuses or when you use Help at Home, it represents our commitment to bring the Montefiore Experience to every aspect of daily life and care, encompassing our residents’ and clients’ social, emotional, spiritual, intellectual and physical wellbeing.